COURSE OFFERINGS

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To

Jan-2019

Ally in Action – January 2019

Ally in Action – January 2019

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice.

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Charge Person Development Program – January 2019

Charge Person Development Program – January 2019

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Human Rights at HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Health, Safety and Wellness
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

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Feb-2019

Crucial Conversations – February 2019

Crucial Conversations – February 2019

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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LGBTQ+ Positive Space Training - February 2019 (RJCHC)

LGBTQ+ Positive Space Training - February 2019 (RJCHC)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

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The Coaching Habit – February 2019

The Coaching Habit – February 2019

This innovative program is an introduction to coaching skills for managers, leaders and those who work to develop others. It features three things that make the difference and help develop coaching skills as an every day habit.

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Mar-2019

Ally in Action – March 2019

Ally in Action – March 2019

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice.

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The Multigenerational Workforce: Building Effective Multigenerational Teams - March 2019

The Multigenerational Workforce: Building Effective Multigenerational Teams - March 2019

A workshop designed to explore the concept of generational theory; examine potential clash points across generations; provide strategies to draw out cohort strengths and build effective multigenerational teams; explain the importance of a generational lens in today’s healthcare environment.

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LGBTQ+ Positive Space Training - March 2019 (SPH)

LGBTQ+ Positive Space Training - March 2019 (SPH)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

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Crucial Conversations: A Special Program Offering for Physicians - March 2019

Crucial Conversations: A Special Program Offering for Physicians - March 2019

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

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Apr-2019

LGBTQ+ Positive Space Training - April 2019 (HGH)

LGBTQ+ Positive Space Training - April 2019 (HGH)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

Read more

May-2019

Charge Person Development Program – May 2019

Charge Person Development Program – May 2019

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Human Rights at HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Health, Safety and Wellness
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

Read more

Crucial Conversations – May 2019

Crucial Conversations – May 2019

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

Sep-2019

Crucial Conversations – September 2019

Crucial Conversations – September 2019

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

Oct-2019

Crucial Conversations: A Special Program Offering for Physicians - October 2019

Crucial Conversations: A Special Program Offering for Physicians - October 2019

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

Read more

Nov-2019

Charge Person Development Program – November 2019

Charge Person Development Program – November 2019

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Human Rights at HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Health, Safety and Wellness
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

Read more

Crucial Conversations – November 2019

Crucial Conversations – November 2019

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

Oct-2018

Crucial Conversations - On-Demand

Crucial Conversations - On-Demand

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

This On-Demand program offering is available to HHS teams with 15 or more members who are able to participate in the program together.

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Dec-2018

Introduction to A3 Problem Solving Thinking – December 13, 2018 (SPH)

Introduction to A3 Problem Solving Thinking – December 13, 2018 (SPH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence –S3 December 2018

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence –S3 December 2018

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions.

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Jan-2019

Introduction to A3 Problem Solving Thinking - January 2019 (JH)

Introduction to A3 Problem Solving Thinking - January 2019 (JH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Introduction to A3 Problem Solving Thinking - January 2019 (KING WEST)

Introduction to A3 Problem Solving Thinking - January 2019 (KING WEST)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Experience Based Co-Design: A Quality Tool - January 2019

Experience Based Co-Design: A Quality Tool - January 2019

Experience Based Co-Design is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience.

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Feb-2019

Introduction to A3 Problem Solving Thinking - February 2019 (HGH)

Introduction to A3 Problem Solving Thinking - February 2019 (HGH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Introduction to Personality Dimensions – February 2019

Introduction to Personality Dimensions – February 2019

Course that focuses on highlighting your values and strengths, and reinforces these in a positive framework. It build the grounds for an atmosphere of mutual understanding and respect; increases communication; and creates strong relationships within the work environment and beyond

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Introduction to A3 Problem Solving Thinking - February 2019 (UCC)

Introduction to A3 Problem Solving Thinking - February 2019 (UCC)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Mar-2019

Introduction to A3 Problem Solving Thinking - March 2019 (King West)

Introduction to A3 Problem Solving Thinking - March 2019 (King West)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Experience Based Co-Design: A Quality Tool - March 2019

Experience Based Co-Design: A Quality Tool - March 2019

Experience Based Co-Design is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience.

Read more

Introduction to A3 Problem Solving Thinking - March 2019 (JH)

Introduction to A3 Problem Solving Thinking - March 2019 (JH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Financial Workshop for Managers: Managing Your Cost Centre – March 2019

Financial Workshop for Managers: Managing Your Cost Centre – March 2019

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

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Apr-2019

Introduction to A3 Problem Solving Thinking – April 2019 (HGH)

Introduction to A3 Problem Solving Thinking – April 2019 (HGH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Introduction to A3 Problem Solving Thinking – April 2019 (MUMC)

Introduction to A3 Problem Solving Thinking – April 2019 (MUMC)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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LEAN Yellow Belt - April 2019

LEAN Yellow Belt - April 2019

A two-day interactive workshop that uses simulation and other hands-on activities to teach participants how to complete process improvement in a healthcare environment.

The sessions are Power Point-free, experiential, and conducted in a non-traditional classroom setting that follows the full process improvement change cycle. Learners are given the opportunity to practically apply the Lean tools in a safe environment.

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Healthcare Financial Management - Part 1

Healthcare Financial Management - Part 1

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded.  Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

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May-2019

Introduction to A3 Problem Solving Thinking – May 2019 (KING)

Introduction to A3 Problem Solving Thinking – May 2019 (KING)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Introduction to A3 Problem Solving Thinking – May 2019 (JH)

Introduction to A3 Problem Solving Thinking – May 2019 (JH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Jun-2019

Introduction to A3 Problem Solving Thinking – June 2019 (HGH)

Introduction to A3 Problem Solving Thinking – June 2019 (HGH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Introduction to A3 Problem Solving Thinking – June 2019 (SPH)

Introduction to A3 Problem Solving Thinking – June 2019 (SPH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Jan-2019

Mindful Self-Compassion - January 2019

Mindful Self-Compassion - January 2019

Mindful Self-Compassion (MSC) is an empirically supported 8 week training program designed to cultivate the skill of self-compassion. Self-compassion can be learned by anyone. It fosters emotional strength and resilience, allowing one to admit to ones shortcomings, motivating oneself with kindness, forgiving oneself as needed, relating wholeheartedly to others, and being oneself more authentically.

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