COURSE OFFERINGS

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May-2020

Leading High Performing Remote Healthcare Teams That Thrive- Self Paced E Course

Leading High Performing Remote Healthcare Teams That Thrive- Self Paced E Course

Based on over 30 years of research in healthcare team performance, this self-paced e-course offers those who lead healthcare teams the tools they need to ensure their team performs at its best through COVID-19 and beyond.

With 25 modules, videos of varying lengths, a complete tool-kit, and team assessments, learners can choose where to focus their attention based on their team's specific needs.

The program includes 2 private, confidential coaching sessions with an OD Specialist (to be scheduled at a convenient time)

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Nov-2020

Leading High Performance Teams - November 2020

Leading High Performance Teams - November 2020

This program offers practical, proven techniques for improving team performance in health care.

Healthcare teams that consistently demonstrate exceptional care/service and create a positive, engaged staff experience (even in times of change), demonstrate a core set of team practices that make all the difference to a team’s performance and the quality of care/service they provide.

During this intensive program you will gain simple but powerful tools to build the energy and momentum needed within your teams to perform and thrive in the turbulent, ever changing world of healthcare.

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Jul-2020

Introduction to A3 Problem Solving Thinking – July 8, 2020 (Virtual)

Introduction to A3 Problem Solving Thinking – July 8, 2020 (Virtual)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Introduction to A3 Problem Solving Thinking – July 22, 2020 (Virtual)

Introduction to A3 Problem Solving Thinking – July 22, 2020 (Virtual)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Aug-2020

Introduction to A3 Problem Solving Thinking – August 5, 2020 (Virtual)

Introduction to A3 Problem Solving Thinking – August 5, 2020 (Virtual)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Introduction to A3 Problem Solving Thinking – August 19, 2020 (Virtual)

Introduction to A3 Problem Solving Thinking – August 19, 2020 (Virtual)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Sep-2020

Healthcare Financial Management - Part 1 - September 2020

Healthcare Financial Management - Part 1 - September 2020

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded. Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

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Experience Based Co-Design in Healthcare: A Quality Tool – September 2020

Experience Based Co-Design in Healthcare: A Quality Tool – September 2020

Experience Based Co-Design in Healthcare is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience.

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Oct-2020

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence – October 2020

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence – October 2020

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions

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Introduction to Knowledge Translation Learning Series Knowledge Translation in Action - October 2020

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action - October 2020

Gaps between what is known from research evidence and what is done in clinical practice are common. The goal of the knowledge translation (KT)/implementation science field is to reduce these evidence-practice gaps to improve patient outcomes. 

This session provides participants with an introduction to knowledge translation (KT) and the Knowledge to Action cycle. This cycle was instrumental in kicking off the KT field in health in Canada. Through this highly interactive session, participants will learn:

  • How individual research studies can be condensed into a reliable and useful knowledge products

  • How knowledge products can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS

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LEAN Green Belt - October 2020

LEAN Green Belt - October 2020

An interactive program that uses simulation to teach participants how to improve processes within a healthcare environment.

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Healthcare Financial Management - Part 2: Understanding Case Costing – October 2020

Healthcare Financial Management - Part 2: Understanding Case Costing – October 2020

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

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Nov-2020

Leading Mindfully in High Stress/High Trauma Environments – November 2020

Leading Mindfully in High Stress/High Trauma Environments – November 2020

This program combines the wisdom of mindfulness with evidence-based tools that foster resilience, compassion and purpose.

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