Accreditation Readiness: Mini Mock Tracer Orientation
This session provides HHS staff, and patient advisors with an understanding of mock tracers and thei
Applying ADKAR® when Managing Change
Change Management certifier Prosci grounds their process in the ADKAR model: Awareness, Desire, Know
Charge Person Development Program
The Charge Person Development Program discusses key leadership behaviours that support individuals i
CQI #1: Overview of CQI
Have you heard about CQI and want to learn more? Learn about the Continuous Quality Improvement (CQI
CQI #2: What is A3 Thinking?
Do you see opportunities for improvement in your work environment?
CQI #3: Huddle
Learn about the CQI huddle, a visual management tool, and an integral part of the Continuous Qualit
CQI #4: Standard Work
Learn the value of standardization to reduce variation and remove Waste in your work.
CQI #5: How Do You Use an A3?
Bring your team together and improve problem-solving abilities!