Yellow Belt Training for Quality Improvement

Yellow Belt Training for Quality Improvement

Quality and process improvement methodologies are systematic approaches that can be used to address problems in an organization. Two methods for quality and process improvement are Lean and Six Sigma. Lean methods focus on eliminating waste in a process or system. Six Sigma uses statistical analysis in an effort to reducing variation and defects.

This course aims to provide attendees the fundamental concepts of these two methodologies and how attendees can use them to work through a quality or process improvement project. A focus of this course is practical applications of these methods in a hospital setting.

*This course requires students to bring a laptop to complete Excel-based exercises.  To receive a Certificate of Completion, students must attend 100% of the sessions.*

Who is this course for?

This course is open to all staff, physicians, and volunteers

Learning Outcomes:

At the end of this course, you will be able to:

• Understand the different phases of a quality improvement (QI) project; the key principles underlying lean and six sigma; and the role of data-driven tools in QI projects.
• Be able to create a well-defined problem statement and identify opportunities for improvement as part of a QI project.
• Be able to appraise and support key decisions/activities throughout a QI project, including distinguishing problems versus symptoms; measuring change; and adherence to problem solving frameworks.
• Be able to apply several quality improvement tools such as process mapping, SIPOC diagrams, fishbone diagrams, and run and trend charts.
• Be introduced to more advanced quality improvement tools such as value stream mapping, and statistical process control charts.

Pre-Work:

This course requires students to bring a laptop to complete Excel-based exercises.

Learning Hours:

14 hour

Course Fee:

HHS staff, physicians and volunteers: $100.00

Non-HHS: Not Applicable (HHS only)