Course Details

Experience Based Co-Design in Healthcare: A Quality Tool – February 2020

Experience Based Co-Design in Healthcare is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience.

Date Learning Hours Non-HHS Fee($) HHS Fee($) CCHL Fee($) Location
2020/02/13 6 75 75 75 Ron Joyce Children's Health Centre, Rm. 1-014AB
Sessions:

Date: 13-02-2020 All Day

Course Description:

Experience Based Co-Design in Healthcare is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience. Developed in England, Experience Based Co-Design (EBCD) is an innovative, meaningful and accessible technique, which empowers patients and staff to make changes that will improve healthcare delivery.

This is a complementary tool to other quality improvement methods such as LEAN, and will be an expectation in our next Accreditation cycle.

 

LEADS Domain: Enhanced Performance

Learning Hours: 5.5

Course Fee:

HHS Staff and Physicians: $75
Non-HHS: $75
CCHL: $75

Date(s): Thursday, February 13, 2020

Time(s): 8:00AM - 3:30PM

Location: Ron Joyce Children's Health Centre, Rm. 1-014AB

Faculty Team:
John Terpou, Patient Experience Specialist, Hamilton Health Sciences
Tina Petrelli, Patient Safety Experience, Hamilton Health Sciences
Jane Hastie, Patient Safety Experience, Hamilton Health Sciences

 

Target Audience:

  • Staff and physicians who will lead quality initiatives and unit based improvement projects
  • Individuals who will support/lead Accreditation teams
  • CQI units and others working on improvement opportunities through A3 problem solving

 

Outcomes:

At the end of this session you will be able to:

  • Explain the value of using EBCD to better understand the patient, family and staff experience
  • Recognize how EBCD compliments CQI methods and tools
  • Practice applying EBCD concepts and tools for quality improvement initiatives and further build quality improvement skill sets
  • Use structured tools to easily engage patients and families in quality improvement for CQI initiatives.
  • Identify opportunities for integrating program concepts and tools into their improvement work
  • Support teams in meeting Accreditation standards which encourage co-design processes and environments

Special Course Features:

Continental breakfast and sign-in at 8:15AM