Where can I learn about programs offered through the Hamilton Health Sciences Centre for People Development?
All programs are listed on the Course Offerings page of this website. Please email questions about programming to  centreforpeopledevel@hhsc.ca  Our website can be found at  www.centreforpeopledevelopment.ca (Hamilton Health Sciences Staff can also access our website via a button on the HHSHub>HHS Learn page).


How has COVID-19 affected Centre for People Development Programming?

With the need for social distancing, a selection of programs planned for 2020 will be offered virtually.  This will require program participants to have access to Zoom.

Technical requirements for accessing Zoom:  Computer or phone with audio and video capability AND Computer capability to link outside of Citrix

To learn more about Zoom, please visit https://support.zoom.us/hc/en-us/articles/201362193-How-Do-I-Join-A-Meeting-

The transition to virtual format may impact program dates and times.  If there are changes to a program you have registered for, you will be notified.  



Who may register for programs?
Programs are open to Hamilton Health Sciences Staff and Physicians. Individuals from outside of Hamilton Health Sciences are welcome to register for programs, unless otherwise noted in the program information. Specific target audiences are identified in the course overview for each learning event

What if a program offering is full?
In many cases, programs are repeated throughout the year. Register early to avoid disappointment.



I registered for a program and can no longer attend. Can I withdraw and get a refund?
Withdrawals are permitted up to 14 days before the first day of each program. Requests for refunds must be emailed to centreforpeopledevel@hhsc.ca

Withdrawals after that date will be assessed a withdrawal fee as follows:

  • Programs under $100 (including courses offered for FREE) - $25 cancellation fee. [NOTE: fee does not apply to 'CQI Wave Education']

  • Programs over $100 - 25% of the course cost

In order to avoid cancellation fees, registrants are encouraged to transfer their registration to another person. To make arrangements, please contact centreforpeopledevel@hhsc.ca

I registered for a program and can no longer attend. Can I transfer my registration to someone else?
To transfer your registration to another person, email your name, the name of the program and the name of the individual taking your place to centreforpeopledevel@hhsc.ca before the first day of the program. Those transferring their registration are responsible for any transfer of funds associated with this change.  


How will I know if a Centre for People Development program offering has been cancelled, e.g., as a result of inclement weather?

Hamilton Health Sciences reserves the right to cancel learning events. Registrants will be notified at the earliest possible date in the event of a cancellation.

In the event that weather conditions result in the cancellation of a program, this information will be communicated. Watch your email for news about all weather related cancellations.

PLEASE NOTE: Program registration fees for events cancelled by Hamilton Health Sciences will be refunded, however Hamilton Health Sciences is not liable for any loss, damages or other expenses that such cancellations may cause.



When is payment due?
Payment is due at the time of registration. Questions regarding payment can be directed to centreforpeopledevel@hhsc.ca



Is funding available for me to participate in learning events?
Funding may be available.

Professional organizations may offer funding for continuing education. Consult your professional organization for details.

Funding may be available for staff of Hamilton Health Sciences. Information regarding education funding is available by visiting the HHSHub>Knowledge & Tools>Education Funding



Is parking available?
Prior to the start of each in person program you will receive key information about the program, including information about parking.



Will a meal be provided?
Prior to the start of each in person program, you will receive key information about the program, including details about meals.



What should I wear?
Unless otherwise noted in the program information, business casual attire is appropriate.



Will I receive continuing education credits for attending?
Many of our programs have been approved for credits for maintenance of certification with professional bodies. This will be noted in course overviews.



Will I receive a certificate?
Yes, you will receive a Certificate of Completion at the end of every course you complete (except CQI Wave Education), along with a certificate indicating the number of hours of learning completed.



How can I share my feedback, ideas and suggestions about the Centre for People Development?
All learners are encouraged to provide feedback on the programs they attend. In addition, we welcome your ideas and suggestions about the Centre for People Development at any time. Feedback can be shared by emailing centreforpeopledvel@hhsc.ca



If you have reviewed our FAQ page and still need assistance, please email centreforpeopledevel@hhsc.ca