COURSE OFFERINGS

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

This On-Demand program offering is available to HHS teams with 15 or more members who are able to participate in the program together.

Whether you are an experienced public speaker or you are in the early stages of learning the art form of public speaking, you can benefit from this learning program.

This online Harvard Mentor Manager learning module will provide you with the core concepts of public speaking.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

The process of developing and writing healthcare policy can be a very daunting task.  This program will assist participants with the development, writing, templates and approval process to move a document through from inception to completion.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

An interactive program that uses simulation to teach participants how to improve processes within a healthcare environment.

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

A course designed to enhance your ability to understand/manage patients displaying challenging behaviours related to brain injury or cognitive impairment resulting from a medical condition.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions.

Course that focuses on highlighting your values and strengths, and reinforces these in a positive framework. It build the grounds for an atmosphere of mutual understanding and respect; increases communication; and creates strong relationships within the work environment and beyond

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

These interactive sessions will help empower managers with the awareness, skills and tools to recognize and support employees with mental health concerns. The sessions will include discussion, case studies, role play and information on workplace psychosocial risk factors, self-care and resources.

Note:  You must attend both sessions

Neuroscience is providing new insights into how our brain functions and influences how we think, feel, act, learn and change.

New research shows that mindfulness practices can effectively enable learning by developing the skills of attention, intention and reflection; enhance mental health; promote healthy relationships and communities; and manage stress/compassion fatigue.

Through a combination of lectures, small group discussions and meditation practices, this workshop will explore how emerging neuroscience research informs our understanding of mindfulness, and how mindfulness can be used to enhance teaching and learning, and promote therapeutic presence with patients, clients and colleagues.

A day-long retreat that provides the opportunity to deepen your mindfulness practice, develop emotional resiliency through self reflection and develop effective strategies for self regulation and stress management.

Mindful Self-Compassion (MSC) is an empirically supported 8 week training program designed to cultivate the skill of self-compassion. Self-compassion can be learned by anyone. It fosters emotional strength and resilience, allowing one to admit to ones shortcomings, motivating oneself with kindness, forgiving oneself as needed, relating wholeheartedly to others, and being oneself more authentically.

Increasingly, healthcare institutions are coming under pressure to do more with less, to accelerate change, to enhance quality of care and to improve the experience of patients and families. As a result, many healthcare workers and leaders find themselves grappling with increased levels of stress, burnout and incivility amongst their colleagues. Is there a way to address this doublebind, to create workplaces that both support physician/staff/learner resilience and enable compassionate care for patients? How can healthcare professionals thrive in the face of personal and occupational stresses? Can our response to the suffering encountered in clinical practice build resilience, rather than leading to cynicism and exhaustion? What would it take to create a community based on mindful principles?   

This experiential workshop will explore the practical integration of mindfulness, secular ethics and values into clinical care, education, and interprofessional teamwork. The 16 Guidelines for Life is a set of multi-cultural principles rooted in ancient wisdom designed to create communities that embody compassionate action in a modern world. Participants will experience how the 16 Guidelines for Life can be used in healthcare contexts to support practical application of mindfulness in the workplace and cultivate a resilient workforce.  

Through this highly experiential course, participants will learn how to help themselves and others clarify core values, deepen commitment to ethical action in challenging situations, and integrate principles of mindfulness into both clinical practice and healthcare leadership.

In a retreat-like atmosphere, participants will deepen their personal mindfulness practice by experiencing a variety of meditative techniques that develop focus, clarity, self-compassion, loving kindness, creativity and reflection.

Participants will gain enhanced understanding of how the skills and principles of mindfulness can be integrated into a variety of setting, including: teaching, clinical practice, relationship-building, self-care, teamwork and leadership. Specifically, the course will explore how mindfulness can support resilience in the face of stress and suffering, at both a personal level and within organizational life.

After taking this module, participants will have an experiential understanding of mindfulness theory and practice, from which they can set their own personal and professional goals for becoming more mindful in daily life.