COURSE OFFERINGS

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The Tyranny of Busyness: Discover the Power of Meaningful Conversations - September 2017

The Tyranny of Busyness: Discover the Power of Meaningful Conversations - September 2017

A course that teaches you how to escape the tyranny of being perpetually busy and find power in meaningful conversation.

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Crucial Conversations - September 2017

Crucial Conversations - September 2017

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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Charge Person Development Program - October 2017

Charge Person Development Program - October 2017

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

  • Overview: Understanding HHS
  • Human Rights at HHS
  • Conflict Resolution in Healthcare
  • Personality Dimensions
  • Engagement at HHS
  • Health, Safety and Wellness
  • Dealing with Difficult People
  • Patient Safety at HHS
  • Your Ongoing Development and Accountability

October 4, 2017; Nurses need to stay from 4:30PM to 4:45PM

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Emotional Intelligence and The Art of Seeing - November 2017

Emotional Intelligence and The Art of Seeing - November 2017

Healthcare is a relationship business. It operates within a complex network of relationship – with patients, families, colleagues, teams, and partners. It is also a business where emotions often run high and hot. Emotional and social intelligence are what allow you to understand and manage your own emotions and actions, relate well to others and to respond effectively to your dynamic environment.

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Conflict Management - November 2017

Conflict Management - November 2017

A course that provide you with practical skills to manage workplace conflict effectively and with greater confidence, which is vital to team success

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Charge Person Development Program - December 2017

Charge Person Development Program - December 2017

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

  • Overview: Understanding HHS
  • Human Rights at HHS
  • Conflict Resolution in Healthcare
  • Personality Dimensions
  • Engagement at HHS
  • Health, Safety and Wellness
  • Dealing with Difficult People
  • Patient Safety at HHS
  • Your Ongoing Development and Accountability

December 5, 2017; Nurses need to stay from 4:30PM to 4:45PM

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Crucial Conversations - December 2017

Crucial Conversations - December 2017

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

The Tyranny of Busyness: Discover the Power of Meaningful Conversations - January 2018

The Tyranny of Busyness: Discover the Power of Meaningful Conversations - January 2018

A course that teaches you how to escape the tyranny of being perpetually busy and find power in meaningful conversation.

Read more

Charge Person Development Program - January 2018

Charge Person Development Program - January 2018

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

  • Overview: Understanding HHS
  • Human Rights at HHS
  • Conflict Resolution in Healthcare
  • Personality Dimensions
  • Engagement at HHS
  • Health, Safety and Wellness
  • Dealing with Difficult People
  • Patient Safety at HHS
  • Your Ongoing Development and Accountability

January 20, 2018; Nurses need to stay from 4:30PM to 4:45PM

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Crucial Conversations - February 2018

Crucial Conversations - February 2018

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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Crucial Conversations: A Special Program Offering for Physicians - March 2018

Crucial Conversations: A Special Program Offering for Physicians - March 2018

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

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LGBTQ+ Positive Space Training - September 29, 2017

LGBTQ+ Positive Space Training - September 29, 2017

The LGBTQ+ Positive Space Training is a workshop offered by the Office of Human Rights and Inclusion to create the capacity for HHS to be a welcoming space for lesbian, gay, bisexual, two-spirit, trans, and queer patients, staff, physicians, learners, and volunteer

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LGBTQ+ Positive Space Training - October 6, 2017

LGBTQ+ Positive Space Training - October 6, 2017

The LGBTQ+ Positive Space Training is a workshop offered by the Office of Human Rights and Inclusion to create the capacity for HHS to be a welcoming space for lesbian, gay, bisexual, two-spirit, trans, and queer patients, staff, physicians, learners, and volunteer

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LGBTQ+ Positive Space Training - October 13, 2017

LGBTQ+ Positive Space Training - October 13, 2017

The LGBTQ+ Positive Space Training is a workshop offered by the Office of Human Rights and Inclusion to create the capacity for HHS to be a welcoming space for lesbian, gay, bisexual, two-spirit, trans, and queer patients, staff, physicians, learners, and volunteer

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LGBTQ+ Positive Space Training - October 20, 2017

LGBTQ+ Positive Space Training - October 20, 2017

The LGBTQ+ Positive Space Training is a workshop offered by the Office of Human Rights and Inclusion to create the capacity for HHS to be a welcoming space for lesbian, gay, bisexual, two-spirit, trans, and queer patients, staff, physicians, learners, and volunteer

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LGBTQ+ Positive Space Training - October 27, 2017

LGBTQ+ Positive Space Training - October 27, 2017

The LGBTQ+ Positive Space Training is a workshop offered by the Office of Human Rights and Inclusion to create the capacity for HHS to be a welcoming space for lesbian, gay, bisexual, two-spirit, trans, and queer patients, staff, physicians, learners, and volunteer

Read more

LGBTQ+ Positive Space Training - November 3, 2017

LGBTQ+ Positive Space Training - November 3, 2017

The LGBTQ+ Positive Space Training is a workshop offered by the Office of Human Rights and Inclusion to create the capacity for HHS to be a welcoming space for lesbian, gay, bisexual, two-spirit, trans, and queer patients, staff, physicians, learners, and volunteer

Read more

Crucial Conversations - On-Demand

Crucial Conversations - On-Demand

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

LGBTQ+ Positive Space Training – On-Demand

LGBTQ+ Positive Space Training – On-Demand

The LGBTQ+ Positive Space Training is a workshop offered by the Office of Human Rights and Inclusion to create the capacity for HHS to be a welcoming space for lesbian, gay, bisexual, two-spirit, trans, and queer patients, staff, physicians, learners, and volunteer

Read more

Ally in Action - On Demand

Ally in Action - On Demand

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice

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Presentation Skills - Online Module

Presentation Skills - Online Module

Whether you are an experienced public speaker or you are in the early stages of learning the art form of public speaking, you can benefit from this learning program.

This online Harvard Mentor Manager learning module will provide you with the core concepts of public speaking.

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How to Build and Monitor a Healthcare Budget - September 2017

How to Build and Monitor a Healthcare Budget - September 2017

A course that shows you how to build an annual operating budget for your Department/Program, and how that budget fits into the larger HHS operational management of financial resources.

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LEAN Yellow Belt - September 2017

LEAN Yellow Belt - September 2017

An interactive program that uses simulation to teach you how to improve processes within a healthcare environment. This course prepares you to work with Green Belts and is highly recommended for those who are planning to take LEAN Green Belt in the future.

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The Coaching Habit - September 2017

The Coaching Habit - September 2017

A course that assists you to develop the coaching skills, insights and support to make coaching a habit – and to make coaching a regular and useful part of the way you lead and manage.

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The Great Work Kick-Start - September 2017

The Great Work Kick-Start - September 2017

A course that allows you to better manage the feeling of overwhelm, and increase your impact, personal effectiveness, and level of engagement. 

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Presentation Skills - September 2017

Presentation Skills - September 2017

If you have registered for the Harvard ManageMentor Presentation Skills online course, consider attending a FREE one-day workshop to practice your newly acquired skills.

** If you have not registered for the online module but still wish to attend please email the CFPD at centreforpeopledevel@hhsc.ca

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LEAN Training - Green Belt - October 2017

LEAN Training - Green Belt - October 2017

An interactive program that uses simulation to teach participants how to improve processes within a healthcare environment.

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The 5 Question Leader - November 2017 (8:30AM to 10:00AM)

The 5 Question Leader - November 2017 (8:30AM to 10:00AM)

Managers and leaders often find themselves stuck in three vicious circles. They're overwhelmed by the amount of work they have to do. They're frustrated trying to give their teams the things they depend on them for. Theyre disconnected from their own Great Work, the work that has impact, the work that has meaning.

Sound familiar

Breaking out of those vicious circles is simpler than you might think. Mastering 5 essential questions can help managers and leaders increase the focus, courage and resilience they need to have more impact in the work they do.

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The 5 Question Leader - November 2017 (10:30AM to 12:00PM)

The 5 Question Leader - November 2017 (10:30AM to 12:00PM)

Managers and leaders often find themselves stuck in three vicious circles. They're overwhelmed by the amount of work they have to do. They're frustrated trying to give their teams the things they depend on them for. Theyre disconnected from their own Great Work, the work that has impact, the work that has meaning.

Sound familiar

Breaking out of those vicious circles is simpler than you might think. Mastering 5 essential questions can help managers and leaders increase the focus, courage and resilience they need to have more impact in the work they do.

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The Great Work Kick-Start - November 2017

The Great Work Kick-Start - November 2017

A course that allows you to better manage the feeling of overwhelm, and increase your impact, personal effectiveness, and level of engagement. 

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Project Management Essentials for the Unofficial Project Manager (HHS Staff and Physicians) - November 2017

Project Management Essentials for the Unofficial Project Manager (HHS Staff and Physicians) - November 2017

Knowledge workers and leaders have quietly slipped into the role of the unofficial project manager. This workshop will help participants consistently complete projects successfully. They will learn to implement a disciplined process to execute projects and to master informal authority to inspire the team.

 

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Project Management Essentials for the Unofficial Project Manager (McMaster / Community) - November 2017

Project Management Essentials for the Unofficial Project Manager (McMaster / Community) - November 2017

Knowledge workers and leaders have quietly slipped into the role of the unofficial project manager. This workshop will help participants consistently complete projects successfully. They will learn to implement a disciplined process to execute projects and to master informal authority to inspire the team.

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Introduction to Personality Dimensions - November 2017

Introduction to Personality Dimensions - November 2017

A course that focuses on highlighting your values and strengths, and reinforces these in a positive framework. It build the grounds for an atmosphere of mutual understanding and respect; increases communication; and creates strong relationships within the work environment and beyond

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Presentation Skills - December 2017

Presentation Skills - December 2017

If you have registered for the Harvard ManageMentor Presentation Skills online course, consider attending a FREE one-day workshop to practice your newly acquired skills.

** If you have not registered for the online module but still wish to attend please email the CFPD at centreforpeopledevel@hhsc.ca

Read more

The Great Work Kick-Start - February 2018

The Great Work Kick-Start - February 2018

A course that allows you to better manage the feeling of overwhelm, and increase your impact, personal effectiveness, and level of engagement. 

Read more

The Coaching Habit - February 2018

The Coaching Habit - February 2018

A course that assists you to develop the coaching skills, insights and support to make coaching a habit – and to make coaching a regular and useful part of the way you lead and manage.

Read more

Project Management Essentials for the Unofficial Project Manager (McMaster / Community) - February 2018

Project Management Essentials for the Unofficial Project Manager (McMaster / Community) - February 2018

Knowledge workers and leaders have quietly slipped into the role of the unofficial project manager. This workshop will help participants consistently complete projects successfully. They will learn to implement a disciplined process to execute projects and to master informal authority to inspire the team.

Read more

Project Management Essentials for the Unofficial Project Manager (HHS Staff and Physicians) - February 2018

Project Management Essentials for the Unofficial Project Manager (HHS Staff and Physicians) - February 2018

Knowledge workers and leaders have quietly slipped into the role of the unofficial project manager. This workshop will help participants consistently complete projects successfully. They will learn to implement a disciplined process to execute projects and to master informal authority to inspire the team.

Read more

Introduction to A3 Problem Solving - October 11, 2017

Introduction to A3 Problem Solving - October 11, 2017

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

 

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Introduction to A3 Problem Solving - October 17, 2017

Introduction to A3 Problem Solving - October 17, 2017

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

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Introduction to A3 Problem Solving - October 19, 2017

Introduction to A3 Problem Solving - October 19, 2017

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

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Introduction to A3 Problem Solving - November 16, 2017

Introduction to A3 Problem Solving - November 16, 2017

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

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Introduction to A3 Problem Solving - November 27, 2017

Introduction to A3 Problem Solving - November 27, 2017

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

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Introduction to A3 Problem Solving - November 28, 2017

Introduction to A3 Problem Solving - November 28, 2017

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

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Introduction to A3 Problem Solving - December 15, 2017

Introduction to A3 Problem Solving - December 15, 2017

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

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Introduction to A3 Problem Solving - December 18, 2017

Introduction to A3 Problem Solving - December 18, 2017

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

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Choices and Changes - March 2018

Choices and Changes - March 2018

Choices and Changes provides clinicians with specific, brief and efficient communication strategies to help them enhance patient/client health behaviour change and adherence to a treatment plan. Participants will have the opportunity to explore their own beliefs about the change process and to test out these beliefs against research evidence that has been gathered over the past twenty five years.

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One Day Silent Graduate Retreat for Mindfulness Practitioners - September 2017

One Day Silent Graduate Retreat for Mindfulness Practitioners - September 2017

A day-long retreat that provides the opportunity to deepen your mindfulness practice, develop emotional resiliency through self reflection and develop effective strategies for self regulation and stress management.

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Introduction to Mindfulness - October 2017

Introduction to Mindfulness - October 2017

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - October 2017

Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - October 2017

You or a member of your team may be experiencing caregiver fatigue without being aware of it. This is incredibly common in healthcare, as caregivers are regularly exposed to pain and suffering in the course of their work. Caregiver fatigue may appear as feelings of exhaustion (physical and/or emotional) or heightened stress or anxiety. This course is designed to help you diminish the impact of caregiver fatigue or trauma exposure.

 

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Mindful Leadership for Formal Leaders - Intensive - October 2017

Mindful Leadership for Formal Leaders - Intensive - October 2017

A program that explains how leadership behaviour impacts others and explores the synergy between mindfulness, self-reflection, and effective leadership.

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Mindful Self-Compassion - One Day Course - Novemeber 2017

Mindful Self-Compassion - One Day Course - Novemeber 2017

This full day retreat provides an opportunity to learn about and further cultivate self-compassion skills. Self-compassion can be very helpful in our work and personal lives as it assists us to tame the inner critic, deal with feelings of guilt, and reduce our experience of stress. 

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Managing Employees With Mental Health Concerns - November 2017

Managing Employees With Mental Health Concerns - November 2017

A program that provides you with the tools and skills to recognize and support employees with mental health concerns.

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Mental Health First Aid - November 2017

Mental Health First Aid - November 2017

A program that improves your understanding of mental health, increases your ability to recognize individuals in distress, and provides you the skills and knowledge to better manage existing or potential mental health problems in yourself, a family member, a friend or a colleague

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Personal Power and Resilience - December 2017

Personal Power and Resilience - December 2017

Now, more than ever, we need to be able to stay focused on what is most important, make peace with uncertainty, apply our energy in productive ways, re-think our assumptions, risk ourselves, explore new possibilities, rebound in the face of frustration or disappointment, and stay strong and centered in the face of turbulence.

This course draws on neuroscience, emotional intelligence, mindfulness, cognitive psychology, the arts and your own personal experiences and the wisdom of your peers. This course requires willingness to engage in personal reflection and to share thoughts and feelings in a group setting.

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Introduction to Mindfulness - January 2018

Introduction to Mindfulness - January 2018

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Mindful Self-Compassion - January 2018

Mindful Self-Compassion - January 2018

Mindful Self-Compassion (MSC) is an empirically supported 8 week training program designed to cultivate the skill of self-compassion. Self-compassion can be learned by anyone. It fosters emotional strength and resilience, allowing one to admit to ones shortcomings, motivating oneself with kindness, forgiving oneself as needed, relating wholeheartedly to others, and being oneself more authentically.

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Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - February 2018

Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - February 2018

You or a member of your team may be experiencing caregiver fatigue without being aware of it. This is incredibly common in healthcare, as caregivers are regularly exposed to pain and suffering in the course of their work. Caregiver fatigue may appear as feelings of exhaustion (physical and/or emotional) or heightened stress or anxiety. This course is designed to help you diminish the impact of caregiver fatigue or trauma exposure.

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Mindful Self-Compassion Half-Day Retreat - February 2018

Mindful Self-Compassion Half-Day Retreat - February 2018

Open to individuals with prior mindfulness experience, this half-day retreat provides a continuing education opportunity for people who wish to experience to deepen or renew their practice, to relieve stress and connect with community.

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Introduction to Mindfulness - March 2018

Introduction to Mindfulness - March 2018

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

Read more