Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded.  Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

This session provides participants with an introduction to knowledge translation (KT) and the Knowledge to Action cycle. This cycle was instrumental in kicking off the KT field in health in Canada. Through this highly interactive session, participants will learn:

• How individual research studies can be condensed into a reliable and useful knowledge products

• How knowledge products can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS

Course that focuses on highlighting your values and strengths, and reinforces these in a positive framework. It build the grounds for an atmosphere of mutual understanding and respect; increases communication; and creates strong relationships within the work environment and beyond

An interactive program that uses simulation to teach participants how to improve processes within a healthcare environment.

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

The process of developing and writing healthcare policy can be a very daunting task.  This program will assist participants with the development, writing, templates and approval process to move a document through from inception to completion

Knowledge workers and leaders have quietly slipped into the role of the unofficial project manager. This workshop will help participant’s consistently complete projects successfully. They will learn to implement a disciplined process to execute projects and to master informal authority to inspire the team.

Knowledge workers and leaders have quietly slipped into the role of the unofficial project manager. This workshop will help participant’s consistently complete projects successfully. They will learn to implement a disciplined process to execute projects and to master informal authority to inspire the team.

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

This advanced mindfulness course is an experiential curriculum for health care providers, educators and those working in the social services. This may include: physicians, nurses, pharmacists, social workers, psychotherapists, physiotherapists, occupational therapists, chaplains and support staff and administrators.

This course focuses on self-discovery and personal resilience through experiential learning in a supportive setting. Each session includes a variety of mindfulness practices, reflective exercises and small group discussions on how to apply mindfulness to everyday life.

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

This program combines the wisdom of mindfulness with evidence-based tools that foster resilience, compassion and purpose.

A day-long retreat that provides the opportunity to deepen your mindfulness practice, develop emotional resiliency through self reflection and develop effective strategies for self regulation and stress management.