COURSE OFFERINGS

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Crucial Conversations: A Special Program Offering for Physicians - March 2018

Crucial Conversations: A Special Program Offering for Physicians - March 2018

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

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Crucial Conversations: A Special Program Offering for Physicians - September 2018

Crucial Conversations: A Special Program Offering for Physicians - September 2018

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

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Charge Person Development Program - April 2018

Charge Person Development Program - April 2018

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

  • Overview: Understanding HHS

  • Human Rights at HHS

  • Conflict Resolution in Healthcare

  • Personality Dimensions

  • Engagement at HHS

  • Health, Safety and Wellness

  • Dealing with Difficult People

  • Patient Safety at HHS

  • Your Ongoing Development and Accountability

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Charge Person Development Program - December 2018

Charge Person Development Program - December 2018

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

  • Overview: Understanding HHS

  • Human Rights at HHS

  • Conflict Resolution in Healthcare

  • Personality Dimensions

  • Engagement at HHS

  • Health, Safety and Wellness

  • Dealing with Difficult People

  • Patient Safety at HHS

  • Your Ongoing Development and Accountability

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Ally in Action – April 2018

Ally in Action – April 2018

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice.

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Ally in Action – June 2018

Ally in Action – June 2018

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice.

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The Last Feedback Course You’ll Ever Need - June 2018

The Last Feedback Course You’ll Ever Need - June 2018

The way leaders give feedback can impact performance and productivity either negatively or positively depending on how well the conversation goes.  This program makes having tough feedback conversations a whole lot less…tough. 

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Crucial Conversations - November 2018

Crucial Conversations - November 2018

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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Crucial Conversations - On-Demand

Crucial Conversations - On-Demand

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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LGBTQ+ Positive Space Training – On-Demand

LGBTQ+ Positive Space Training – On-Demand

The LGBTQ+ Positive Space Training is a workshop offered by the Office of Human Rights and Inclusion to create the capacity for HHS to be a welcoming space for lesbian, gay, bisexual, two-spirit, trans, and queer patients, staff, physicians, learners, and volunteer

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Ally in Action - On Demand

Ally in Action - On Demand

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice

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The Multigenerational Workforce: Building Effective Multigenerational Teams - April 2018

The Multigenerational Workforce: Building Effective Multigenerational Teams - April 2018

A workshop designed to explore the concept of generational theory; examine potential clash points across generations; provide strategies to draw out cohort strengths and build effective multigenerational teams; explain the importance of a generational lens in today’s healthcare environment.

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Presentation Skills - Online Module

Presentation Skills - Online Module

Whether you are an experienced public speaker or you are in the early stages of learning the art form of public speaking, you can benefit from this learning program.

This online Harvard Mentor Manager learning module will provide you with the core concepts of public speaking.

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Choices and Changes - March 2018

Choices and Changes - March 2018

Choices and Changes provides clinicians with specific, brief and efficient communication strategies to help them enhance patient/client health behaviour change and adherence to a treatment plan. Participants will have the opportunity to explore their own beliefs about the change process and to test out these beliefs against research evidence that has been gathered over the past twenty five years.

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Introduction to Personality Dimensions – April 2018

Introduction to Personality Dimensions – April 2018

Course that focuses on highlighting your values and strengths, and reinforces these in a positive framework. It build the grounds for an atmosphere of mutual understanding and respect; increases communication; and creates strong relationships within the work environment and beyond

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Caring for Patients with Challenging Behaviours:  Behaviour Management Principles and Strategies - March 2018

Caring for Patients with Challenging Behaviours: Behaviour Management Principles and Strategies - March 2018

This program is designed to enhance caregiver ability to understand and manage adult patients displaying challenging behaviours related to brain injury or cognitive impairment resulting from a medical condition.  The program includes an introduction to applied behaviour analysis principles. Participants will leave with practical behaviour management strategies, mechanisms and tools to monitor outcomes and progress.

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LEAN Yellow Belt - April 2018

LEAN Yellow Belt - April 2018

An interactive program that uses simulation to teach you how to improve processes within a healthcare environment. This course prepares you to work with Green Belts and is highly recommended for those who are planning to take LEAN Green Belt in the future.

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Choices and Changes - May 2018

Choices and Changes - May 2018

Choices and Changes provides clinicians with specific, brief and efficient communication strategies to help them enhance patient/client health behaviour change and adherence to a treatment plan. Participants will have the opportunity to explore their own beliefs about the change process and to test out these beliefs against research evidence that has been gathered over the past twenty five years.

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Financial Workshop for Managers: Managing Your Cost Centre May 2018

Financial Workshop for Managers: Managing Your Cost Centre May 2018

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

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Financial Workshop for Managers: Managing Your Cost Centre – June 2018

Financial Workshop for Managers: Managing Your Cost Centre – June 2018

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

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Financial Workshop for Managers: Managing Your Cost Centre – September 2018

Financial Workshop for Managers: Managing Your Cost Centre – September 2018

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

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Financial Workshop for Managers: Managing Your Cost Centre – November 2018

Financial Workshop for Managers: Managing Your Cost Centre – November 2018

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

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CQI Overview – February 28, 2018

CQI Overview – February 28, 2018

A course that will expose you to CQI tools and how they are being applied in clinical and non-clinical areas within HHS

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CQI Overview March 22, 2018

CQI Overview March 22, 2018

A course that will expose you to CQI tools and how they are being applied in clinical and non-clinical areas within HHS

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Introduction to A3 Problem Solving – March 28, 2018

Introduction to A3 Problem Solving – March 28, 2018

Introduction to A3 Problem Solving will challenge participants to think and act differently to identify the root cause of problems using a standardized approach for problem solving.

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Experience Based Co-Design – A Quality Tool (March 2018)

Experience Based Co-Design – A Quality Tool (March 2018)

Experience Based Co-Design is a quality tool that provides a structured approach that brings patients, families and staff together to co-design better care delivery, processes and environments drawing from patient and family experience.  Developed in England, Experience Based Co-Design is innovative, meaningful and an accessible method to empower patients and staff to make changes that will improve healthcare.  This is a complementary tool to other quality improvement methods like LEAN, and will be an expectation in our next Accreditation cycle. 

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Experience Based Co-Design – A Quality Tool (April 2018)

Experience Based Co-Design – A Quality Tool (April 2018)

Experience Based Co-Design is a quality tool that provides a structured approach that brings patients, families and staff together to co-design better care delivery, processes and environments drawing from patient and family experience.  Developed in England, Experience Based Co-Design is innovative, meaningful and an accessible method to empower patients and staff to make changes that will improve healthcare.  This is a complementary tool to other quality improvement methods like LEAN, and will be an expectation in our next Accreditation cycle.

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Introduction to Knowledge Translation Learning Series: A Snap Shot of the Knowledge Translation Field-S1 May 2018

Introduction to Knowledge Translation Learning Series: A Snap Shot of the Knowledge Translation Field-S1 May 2018

This session provides participants with an introduction to knowledge translation (KT) and how advancements in this research field can be used by inter-professional teams. Through this highly interactive session, participants will learn about core concepts from the KT field and the strengths, limitations, and value of research evidence and its role in enhancing activities in the HHS community.

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Introduction to Knowledge Translation Learning Series: A Snap Shot of the Knowledge Translation Field-S1 June 2018

Introduction to Knowledge Translation Learning Series: A Snap Shot of the Knowledge Translation Field-S1 June 2018

This session provides participants with an introduction to knowledge translation (KT) and how advancements in this research field can be used by inter-professional teams. Through this highly interactive session, participants will learn about core concepts from the KT field and the strengths, limitations, and value of research evidence and its role in enhancing activities in the HHS community.

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Introduction to Knowledge Translation Learning Series: Knowledge Translation in Action –S2 September 2018

Introduction to Knowledge Translation Learning Series: Knowledge Translation in Action –S2 September 2018

This session provides participants with an introduction to the Knowledge to Action cycle.  This knowledge translation (KT) user-friendly process was instrumental in kicking off the KT field in health in Canada. Through this highly interactive session, participants will learn:

  • How individual research studies can be condensed into a reliable and useful knowledge product

  • How knowledge products can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS

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Introduction to Knowledge Translation Learning Series: Knowledge Translation in Action –S2 October 2018

Introduction to Knowledge Translation Learning Series: Knowledge Translation in Action –S2 October 2018

This session provides participants with an introduction to the Knowledge to Action cycle.  This knowledge translation (KT) user-friendly process was instrumental in kicking off the KT field in health in Canada. Through this highly interactive session, participants will learn:

  • How individual research studies can be condensed into a reliable and useful knowledge product

  • How knowledge products can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS

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Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence –S3 December 2018

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence –S3 December 2018

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions.

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Healthcare Financial Management-Part 1 – September 2018

Healthcare Financial Management-Part 1 – September 2018

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded.  Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

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Healthcare Financial Management- Understanding Case Costing-Part 2 – October 2018

Healthcare Financial Management- Understanding Case Costing-Part 2 – October 2018

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

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The Coaching Habit - June 2018

The Coaching Habit - June 2018

A course that assists you to develop the coaching skills, insights and support to make coaching a habit – and to make coaching a regular and useful part of the way you lead and manage.

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Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - February 2018

Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - February 2018

You or a member of your team may be experiencing caregiver fatigue without being aware of it. This is incredibly common in healthcare, as caregivers are regularly exposed to pain and suffering in the course of their work. Caregiver fatigue may appear as feelings of exhaustion (physical and/or emotional) or heightened stress or anxiety. This course is designed to help you diminish the impact of caregiver fatigue or trauma exposure.

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Mindful Self-Compassion Half-Day Retreat - March 2018

Mindful Self-Compassion Half-Day Retreat - March 2018

Open to individuals with prior mindfulness experience, this half-day retreat provides a continuing education opportunity for people who wish to experience to deepen or renew their practice, to relieve stress and connect with community.

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Introduction to Mindfulness - March 2018

Introduction to Mindfulness - March 2018

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Mindful Self–Compassion for St. Peter’s Staff

Mindful Self–Compassion for St. Peter’s Staff

Growing research suggests that practices of self-compassion are strongly linked to resilience, emotional wellbeing, decreased anxiety and stress, enhanced relationships, and maintenance of healthy self-care habits.

Mindful Self-Compassion (MSC) can be characterized by three key components:

  •  – recognizing one’s own intrinsic strengths and caring for oneself in periods of stress and struggle. 

    Common humanity – cultivating awareness of our essential inter-relatedness.

  • Balanced, mindful awareness – developing our ability to connect to the present moment.

This course introduces participants to practical ideas and tools to reduce stress and improve well-being, even in the midst of the most challenging days!

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Managing Employees with Mental Health Concerns - May 2018

Managing Employees with Mental Health Concerns - May 2018

These interactive sessions will help empower managers with the awareness, skills and tools to recognize and support employees with mental health concerns. The sessions will include discussion, case studies, role play and information on workplace psychosocial risk factors, self-care and resources. 

Note:  You must attend both sessions

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Introduction to Mindfulness - April 2018

Introduction to Mindfulness - April 2018

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Introduction to Mindfulness - May 2018

Introduction to Mindfulness - May 2018

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Introduction to Mindfulness - September 2018

Introduction to Mindfulness - September 2018

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

Read more

Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - May 2018

Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - May 2018

You or a member of your team may be experiencing caregiver fatigue without being aware of it. This is incredibly common in healthcare, as caregivers are regularly exposed to pain and suffering in the course of their work. Caregiver fatigue may appear as feelings of exhaustion (physical and/or emotional) or heightened stress or anxiety. This course is designed to help you diminish the impact of caregiver fatigue or trauma exposure.

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Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - November 2018

Caregiver Fatigue & Trauma Exposure: Developing Resilience at Work - November 2018

You or a member of your team may be experiencing caregiver fatigue without being aware of it. This is incredibly common in healthcare, as caregivers are regularly exposed to pain and suffering in the course of their work. Caregiver fatigue may appear as feelings of exhaustion (physical and/or emotional) or heightened stress or anxiety. This course is designed to help you diminish the impact of caregiver fatigue or trauma exposure.

Read more