COURSE OFFERINGS
May-2020
Leading High Performing Remote Healthcare Teams That Thrive- Self Paced E Course
Based on over 30 years of research in healthcare team performance, this self-paced e-course offers those who lead healthcare teams the tools they need to ensure their team performs at its best through COVID-19 and beyond.
With 25 modules, videos of varying lengths, a complete tool-kit, and team assessments, learners can choose where to focus their attention based on their team's specific needs.
The program includes 2 private, confidential coaching sessions with an OD Specialist (to be scheduled at a convenient time)
Read moreOct-2020
Leading Self and Others Through Transformational Change - October 2020
Leading change is not an easy task, especially in a complex, high-stress, and ever changing environment like healthcare. The good news is, with the right tools, process, and know-how you can lead, engage in, and support others through change in a more seamless, meaningful and effective way.
This intensive program is designed with our unique environment, staff and leaders in mind, and ensures you leave knowing what works and what to avoid in order to achieve results, and lead yourself and others effectively through systems transformation and change at HHS.
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Pause, Reset, Nourish, PRN for Leaders – October 2020
This program provides formal leaders with a time to pause and acknowledge their own experiences through the pandemic, to reflect on the impact of COVID on their teams and relationships, and to explore ways to reset and nourish themselves and others as we move into the next phase of continuing to adapt to our evolving social, organizational and epidemiological context.
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Ally in Action for Leaders - October 2020
Ally in Action: Striving for Social Justice in Your Personal and Professional Life
Have you ever experienced or witnessed racism, homophobia, transphobia, or sexism within your work environment? Have your staff ever brought concerns to you about their experiences of discrimination and/or harassment? Did you know how to respond? Although people want to speak up to these controversial situations, support their teams, and advocate for impacted individuals, they often grapple in silence with how to address the situation.
The Ally in Action program is perfect for people who are committed to social justice and believe in equity and inclusion; people who are dedicated to identifying and removing systemic barriers but aren’t quite sure how to speak up or what they can do to make real change
Across 2 interactive, virtual learning sessions you will have the opportunity to work in a safe group environment to learn about privilege and oppression, and develop practical advocacy strategies to support your staff, patients, colleagues, and people outside of your professional scope.
Read moreNov-2020
Leading High Performance Teams - November 2020
This program offers practical, proven techniques for improving team performance in health care.
Healthcare teams that consistently demonstrate exceptional care/service and create a positive, engaged staff experience (even in times of change), demonstrate a core set of team practices that make all the difference to a team’s performance and the quality of care/service they provide.
During this intensive program you will gain simple but powerful tools to build the energy and momentum needed within your teams to perform and thrive in the turbulent, ever changing world of healthcare.
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Two Spirit and LGBTQIA+ Positive Space Training - November 2020
The Two Spirit and LGBTQIA+ Positive Space Training is a workshop designed to increase HHS’ capacity to create safe(r) and positive spaces for Two-Spirit, lesbian, gay, bisexual, trans, queer, and intersex patients, staff, physicians, learners, and volunteers.
This interactive session will:
- Provide an introduction to current Two-Spirit and LGBTQIA+ terminology and language
- Create opportunities to discuss healthcare scenarios in a non-judgmental environment
- Provide strategies to engage in difficult conversations
- Illustrate the important role of an Ally in creating safe(r) and positive space
Dec-2020
Ally in Action - December 2020
Ally in Action: Striving for Social Justice in Your Personal and Professional Life
Course Description:
Have you ever witnessed or experienced racism, homophobia, or sexism within your work environment? Did you know how to respond? Although people want to speak up to these controversial situations, and advocate for the people being impacted, they often grapple in silence with how to address the situation.
The Ally in Action program is perfect for people who are passionate about social justice and change, and people who want to advocate for individuals who are at risk for experiencing injustice, and aren’t quite sure how to speak up. Within 2 interactive training sessions, you will have the opportunity to work in a safe group environment to learn about privilege and oppression, and develop practical advocacy strategies to support patients, colleagues, and people outside of your professional scope
Read moreNo Course Found
Sep-2020
Introduction to A3 Problem Solving Thinking – September 29, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read moreOct-2020
Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence – October 2020
This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions
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Introduction to A3 Problem Solving Thinking – October 6, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read more
Introduction to A3 Problem Solving Thinking – October 16, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read more
Introduction to A3 Problem Solving Thinking – October 27, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
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Healthcare Financial Management - Part 2: Understanding Case Costing – October 2020
Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.
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Introduction to A3 Problem Solving Thinking – October 30, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read moreNov-2020
Introduction to A3 Problem Solving Thinking – November 6, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read more
Introduction to A3 Problem Solving Thinking – November 12, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read more
Introduction to A3 Problem Solving Thinking – November 27, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read moreDec-2020
Introduction to A3 Problem Solving Thinking – December 8, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read more
Introduction to A3 Problem Solving Thinking – December 14, 2020 (Virtual)
Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.
This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.
Read more