COURSE OFFERINGS

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Feb-2020

Ally in Action - February 2020

Ally in Action - February 2020

Ally in Action: Striving for Social Justice in Your Personal and Professional Life

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Crucial Conversations – February 2020

Crucial Conversations – February 2020

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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Mar-2020

Two Spirit and LGBTQ+ Positive Space Training - March 2020

Two Spirit and LGBTQ+ Positive Space Training - March 2020

The Two Spirit and LGBTQ+ Positive Space Training is a workshop designed to increase HHS’ capacity to create positive space for Two-Spirit, lesbian, gay, bisexual, trans, and queer patients, staff, physicians, learners, and volunteers.

 

This interactive session will:

  • Provide an introduction to current Two-Spirit and LGBTQ+ terminology and language
  • Create opportunities to discuss healthcare scenarios in a non-judgmental environment
  • Provide strategies to engage in difficult conversations
  • Illustrate the important role of an ally in creating positive space

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Leading High Performance Teams - March 2020

Leading High Performance Teams - March 2020

This program offers practical, proven techniques for improving team performance in health care.

Healthcare teams that consistently demonstrate exceptional care/service and create a positive, engaged staff experience (even in times of change), demonstrate a core set of team practices that make all the difference to a team’s performance and the quality of care/service they provide.

During this intensive program you will gain simple but powerful tools to build the energy and momentum needed within your teams to perform and thrive in the turbulent, ever changing world of healthcare.

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Apr-2020

Charge Person Development Program – April 2020

Charge Person Development Program – April 2020

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

Read more

May-2020

Crucial Conversations – May 2020

Crucial Conversations – May 2020

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

Ally in Action - May 2020

Ally in Action - May 2020

Ally in Action: Striving for Social Justice in Your Personal and Professional Life

Read more

Jun-2020

Two Spirit and LGBTQ+ Positive Space Training - June 2020

Two Spirit and LGBTQ+ Positive Space Training - June 2020

The Two Spirit and LGBTQ+ Positive Space Training is a workshop designed to increase HHS’ capacity to create positive space for Two-Spirit, lesbian, gay, bisexual, trans, and queer patients, staff, physicians, learners, and volunteers.

 This interactive session will:

  • Provide an introduction to current Two-Spirit and LGBTQ+ terminology and language
  • Create opportunities to discuss healthcare scenarios in a non-judgmental environment
  • Provide strategies to engage in difficult conversations
  • Illustrate the important role of an ally in creating positive space

Read more

Charge Person Development Program – June 2020

Charge Person Development Program – June 2020

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

Read more

Sep-2020

Charge Person Development Program – September 2020

Charge Person Development Program – September 2020

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

Read more

Oct-2020

Crucial Conversations – October 2020

Crucial Conversations – October 2020

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

Nov-2020

Leading High Performance Teams - November 2020

Leading High Performance Teams - November 2020

This program offers practical, proven techniques for improving team performance in health care.

Healthcare teams that consistently demonstrate exceptional care/service and create a positive, engaged staff experience (even in times of change), demonstrate a core set of team practices that make all the difference to a team’s performance and the quality of care/service they provide.

During this intensive program you will gain simple but powerful tools to build the energy and momentum needed within your teams to perform and thrive in the turbulent, ever changing world of healthcare.

Read more

Crucial Conversations: A Special Program Offering for Physicians - November 2020

Crucial Conversations: A Special Program Offering for Physicians - November 2020

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

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Charge Person Development Program – November 2020

Charge Person Development Program – November 2020

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

Read more

Dec-2020

Crucial Conversations – December 2020

Crucial Conversations – December 2020

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

No Course Found

Nov-2019

WEBINAR SERIES - Experience Based Co Design Community of Practice (CoP)

WEBINAR SERIES - Experience Based Co Design Community of Practice (CoP)

A Webinar series connecting in the spirit of learning, knowledge sharing and collaboration

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Mar-2020

Introduction to A3 Problem Solving Thinking – March 2020 (HGH)

Introduction to A3 Problem Solving Thinking – March 2020 (HGH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Healthcare Financial Management - Part 1 - March 2020

Healthcare Financial Management - Part 1 - March 2020

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded. Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

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Introduction to A3 Problem Solving Thinking – March 2020 (MUMC)

Introduction to A3 Problem Solving Thinking – March 2020 (MUMC)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Apr-2020

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence – April 2020

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence – April 2020

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions

Read more

Experience Based Co-Design in Healthcare: A Quality Tool – April 2020

Experience Based Co-Design in Healthcare: A Quality Tool – April 2020

Experience Based Co-Design in Healthcare is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience.

Read more

Introduction to A3 Problem Solving Thinking – April 2020 (JH)

Introduction to A3 Problem Solving Thinking – April 2020 (JH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

LEAN Yellow Belt for Healthcare - April 2020

LEAN Yellow Belt for Healthcare - April 2020

A two-day interactive workshop that uses simulation and other hands-on activities to teach participants how to complete process improvement in a healthcare environment.

The sessions are Power Point-free, experiential, and conducted in a non-traditional classroom setting that follows the full process improvement change cycle. Learners are given the opportunity to practically apply the Lean tools in a safe environment.

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Introduction to A3 Problem Solving Thinking – April 2020 (KING WEST)

Introduction to A3 Problem Solving Thinking – April 2020 (KING WEST)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

May-2020

Introduction to A3 Problem Solving Thinking – May 2020 (SPH)

Introduction to A3 Problem Solving Thinking – May 2020 (SPH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Developing, Writing and Implementing Policy, Procedure and Guideline Documents for HHS – May 2020

Developing, Writing and Implementing Policy, Procedure and Guideline Documents for HHS – May 2020

The process of developing and writing healthcare policy can be a very daunting task.  This program will assist participants with the development, writing, templates and approval process to move a document through from inception to completion

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Introduction to A3 Problem Solving Thinking – May 2020 (HGH)

Introduction to A3 Problem Solving Thinking – May 2020 (HGH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Healthcare Financial Management - Part 2: Understanding Case Costing – May 2020

Healthcare Financial Management - Part 2: Understanding Case Costing – May 2020

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

Read more

Jun-2020

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action - June 2020

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action - June 2020

Gaps between what is known from research evidence and what is done in clinical practice are common. The goal of the knowledge translation (KT)/implementation science field is to reduce these evidence-practice gaps to improve patient outcomes. 

This session provides participants with an introduction to knowledge translation (KT) and the Knowledge to Action cycle. This cycle was instrumental in kicking off the KT field in health in Canada. Through this highly interactive session, participants will learn:

  • How individual research studies can be condensed into a reliable and useful knowledge products

  • How knowledge products can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS

Read more

Introduction to A3 Problem Solving Thinking – June 2020 (JH)

Introduction to A3 Problem Solving Thinking – June 2020 (JH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Introduction to A3 Problem Solving Thinking – June 2020 (MUMC)

Introduction to A3 Problem Solving Thinking – June 2020 (MUMC)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Sep-2020

Healthcare Financial Management - Part 1 - September 2020

Healthcare Financial Management - Part 1 - September 2020

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded. Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

Read more

Experience Based Co-Design in Healthcare: A Quality Tool – September 2020

Experience Based Co-Design in Healthcare: A Quality Tool – September 2020

Experience Based Co-Design in Healthcare is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience.

Read more

Oct-2020

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence – October 2020

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence – October 2020

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions

Read more

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action - October 2020

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action - October 2020

Gaps between what is known from research evidence and what is done in clinical practice are common. The goal of the knowledge translation (KT)/implementation science field is to reduce these evidence-practice gaps to improve patient outcomes. 

This session provides participants with an introduction to knowledge translation (KT) and the Knowledge to Action cycle. This cycle was instrumental in kicking off the KT field in health in Canada. Through this highly interactive session, participants will learn:

  • How individual research studies can be condensed into a reliable and useful knowledge products

  • How knowledge products can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS

Read more

LEAN Green Belt - October 2020

LEAN Green Belt - October 2020

An interactive program that uses simulation to teach participants how to improve processes within a healthcare environment.

Read more

Healthcare Financial Management - Part 2: Understanding Case Costing – October 2020

Healthcare Financial Management - Part 2: Understanding Case Costing – October 2020

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

Read more

Apr-2020

Introduction to Mindfulness – April 2020

Introduction to Mindfulness – April 2020

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Leading Mindfully in High Stress/High Trauma Environments – April 2020

Leading Mindfully in High Stress/High Trauma Environments – April 2020

This program combines the wisdom of mindfulness with evidence-based tools that foster resilience, compassion and purpose.

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Jun-2020

Introduction to Mindfulness – June 2020

Introduction to Mindfulness – June 2020

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

Read more

Nov-2020

Leading Mindfully in High Stress/High Trauma Environments – November 2020

Leading Mindfully in High Stress/High Trauma Environments – November 2020

This program combines the wisdom of mindfulness with evidence-based tools that foster resilience, compassion and purpose.

Read more