COURSE OFFERINGS

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Jun-2021

Persuasive Communication for Evolving Leaders – June 2021

Persuasive Communication for Evolving Leaders – June 2021

This experiential course is designed for evolving leaders interested in developing superior leadership communication skills and self-awareness to achieve even greater success with their teams.

Having the ability as a leader to persuasively communicate will enable you to effectively lead your team to desired outcomes by mitigating people from shutting down in dialogue. We recognize that communicating with diverse stakeholders is not an easy task, especially in a complex, high-stress, and ever changing healthcare environment. The good news is, with the right tools and strategies, you will have the ability and confidence to communicate and support others in a more seamless, meaningful and effective way.

This program is designed with our unique environment with staff and leaders in mind. Topics for sessions include:

  • Personality Dimensions
  • Conflict Resolution in Healthcare
  • Engaging in Difficult Conversations
  • Ongoing Development and Accountability

**This course is filling up quickly, if the class is full and you are interested, please email the centreforpeopledevel@hhsc.ca to be added to a wait list.**

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Sep-2021

Two Spirit and LGBTQIA+ Positive Space Training for Leaders - September 2021

Two Spirit and LGBTQIA+ Positive Space Training for Leaders - September 2021

The Two Spirit and LGBTQIA+ Positive Space Training is a workshop designed to increase HHS’ capacity to create safe(r) and positive spaces for Two-Spirit, lesbian, gay, bisexual, trans, queer, and intersex patients, staff, physicians, learners, and volunteers.

 This interactive session will:

  • Provide an introduction to current Two-Spirit and LGBTQIA+ terminology and language
  • Create opportunities to discuss healthcare scenarios in a non-judgmental environment
  • Provide strategies to engage in difficult conversations
  • Illustrate the important role of an Ally in creating safe(r) and positive space
  • Discuss the leaders role in creating safe(r) and positive spaces.

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Ally in Action - September 2021

Ally in Action - September 2021

Ally in Action: Striving for Social Justice in Your Personal and Professional Life

Course Description:

Have you ever witnessed or experienced racism, homophobia, or sexism within your work environment? Did you know how to respond? Although people want to speak up to these controversial situations, and advocate for the people being impacted, they often grapple in silence with how to address the situation.

The Ally in Action program is perfect for people who are passionate about social justice and change, and people who want to advocate for individuals who are at risk for experiencing injustice, and aren’t quite sure how to speak up. Within 2 interactive training sessions, you will have the opportunity to work in a safe group environment to learn about privilege and oppression, and develop practical advocacy strategies to support patients, colleagues, and people outside of your professional scope

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Oct-2021

Crucial Conversations – October 2021

Crucial Conversations – October 2021

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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Nov-2021

Two Spirit and LGBTQIA+ Positive Space Training – November 2021

Two Spirit and LGBTQIA+ Positive Space Training – November 2021

The Two Spirit and LGBTQIA+ Positive Space Training is a workshop designed to increase HHS’ capacity to create safe(r) and positive spaces for Two-Spirit, lesbian, gay, bisexual, trans, queer, and intersex patients, staff, physicians, learners, and volunteers.

 This interactive session will:

  • Provide an introduction to current Two-Spirit and LGBTQIA+ terminology and language
  • Create opportunities to discuss healthcare scenarios in a non-judgmental environment
  • Provide strategies to engage in difficult conversations
  • Illustrate the important role of an Ally in creating safe(r) and positive space

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Dec-2021

Crucial Conversations – December 2021

Crucial Conversations – December 2021

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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No Course Found

May-2021

Healthcare Financial Management - Part 1 – May 2021

Healthcare Financial Management - Part 1 – May 2021

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded. Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

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Risky Business: Mitigating Professional Liability in Your Practice- May 2021

Risky Business: Mitigating Professional Liability in Your Practice- May 2021

Module 1- Are you speaking to the right person? Consent, Capacity, and Substitute Decision Maker (SDM).

Module 2 – Yikes, the police are here asking for information! What do I do?

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Introduction to A3 Problem Solving Thinking – May 27, 2021 (Virtual)

Introduction to A3 Problem Solving Thinking – May 27, 2021 (Virtual)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Jun-2021

Introduction to A3 Problem Solving Thinking – June 8, 2021 (Virtual)

Introduction to A3 Problem Solving Thinking – June 8, 2021 (Virtual)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Introduction to A3 Problem Solving Thinking – June 23, 2021 (Virtual)

Introduction to A3 Problem Solving Thinking – June 23, 2021 (Virtual)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Sep-2021

Healthcare Financial Management - Part 2: Understanding Case Costing – September 2021

Healthcare Financial Management - Part 2: Understanding Case Costing – September 2021

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

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Oct-2021

Experience Based Co-Design in Healthcare: A Quality Tool – October 2021

Experience Based Co-Design in Healthcare: A Quality Tool – October 2021

Experience Based Co-Design in Healthcare is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience

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Healthcare Financial Management - Part 1 – October 2021

Healthcare Financial Management - Part 1 – October 2021

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded. Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

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Nov-2021

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action - November 2021

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action - November 2021

Gaps between what is known from research evidence and what is done in clinical practice are common. The goal of the knowledge translation (KT)/implementation science field is to reduce these evidence-practice gaps to improve patient outcomes. These sessions provide participants with an introduction to the Knowledge to Action cycle. This user-friendly process was instrumental in kicking off the KT field in health in Canada. Through this interactive course, participants will learn how evidence-based knowledge can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS.

This course will be offered virtually in two parts, each 2 hours in length. Participants should plan to attend both virtual sessions.

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Dec-2021

Healthcare Financial Management - Part 2: Understanding Case Costing – December 2021

Healthcare Financial Management - Part 2: Understanding Case Costing – December 2021

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

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May-2021

Introduction to Mindfulness - May 2021

Introduction to Mindfulness - May 2021

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Jun-2021

Introduction to Mindfulness - June 2021

Introduction to Mindfulness - June 2021

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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