COURSE OFFERINGS

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Feb-2019

The Coaching Habit – February 2019

The Coaching Habit – February 2019

This innovative program is an introduction to coaching skills for managers, leaders and those who work to develop others. It features three things that make the difference and help develop coaching skills as an every day habit.

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Mar-2019

Ally in Action – March 2019

Ally in Action – March 2019

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice.

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The Multigenerational Workforce: Building Effective Multigenerational Teams - March 2019

The Multigenerational Workforce: Building Effective Multigenerational Teams - March 2019

A workshop designed to explore the concept of generational theory; examine potential clash points across generations; provide strategies to draw out cohort strengths and build effective multigenerational teams; explain the importance of a generational lens in today’s healthcare environment.

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LGBTQ+ Positive Space Training - March 2019 (SPH)

LGBTQ+ Positive Space Training - March 2019 (SPH)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

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Crucial Conversations: A Special Program Offering for Physicians - March 2019

Crucial Conversations: A Special Program Offering for Physicians - March 2019

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

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Apr-2019

Leading High Performance Teams - April 2019

Leading High Performance Teams - April 2019

This program offers practical, proven techniques for improving team performance in health care. 

Healthcare teams that consistently demonstrate exceptional care/service and create a positive, engaged staff experience (even in times of change), demonstrate a core set of team practices that make all the difference to a team’s performance and the quality of care/service they provide.

During this intensive program you will gain simple but powerful tools to build the energy and momentum needed within your teams to perform and thrive in the turbulent, ever changing world of healthcare.

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LGBTQ+ Positive Space Training - April 2019 (HGH)

LGBTQ+ Positive Space Training - April 2019 (HGH)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

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May-2019

LGBTQ+ Positive Space Training - May 2019 (MUMC)

LGBTQ+ Positive Space Training - May 2019 (MUMC)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

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Charge Person Development Program – May 2019

Charge Person Development Program – May 2019

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Human Rights at HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Health, Safety and Wellness
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

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Crucial Conversations – May 2019

Crucial Conversations – May 2019

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

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Jun-2019

Ally in Action - June 2019

Ally in Action - June 2019

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice.

Read more

LGBTQ+ Positive Space Training - June 2019 (WLMH)

LGBTQ+ Positive Space Training - June 2019 (WLMH)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

Read more

Sep-2019

Crucial Conversations – September 2019

Crucial Conversations – September 2019

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

LGBTQ+ Positive Space Training - September 2019 (JH)

LGBTQ+ Positive Space Training - September 2019 (JH)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

Read more

Oct-2019

Ally in Action - October 2019

Ally in Action - October 2019

A course designed to help you develop the awareness, knowledge and skills necessary to actively take a stand against any form of injustice.

Read more

LGBTQ+ Positive Space Training - October 2019 (RJCHC)

LGBTQ+ Positive Space Training - October 2019 (RJCHC)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

Read more

Crucial Conversations: A Special Program Offering for Physicians - October 2019

Crucial Conversations: A Special Program Offering for Physicians - October 2019

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

Read more

Nov-2019

Emotional and Social Intelligence in the Healthcare Environment - Nov. 2019

Emotional and Social Intelligence in the Healthcare Environment - Nov. 2019

This program will make you more keenly aware of the way that emotional and social intelligence drive engagement, performance, results and resilience and will support you to enhance your own emotional and social intelligence while raising the bar on emotional and social intelligence at HHS.

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LGBTQ+ Positive Space Training – November 2019 (MUMC)

LGBTQ+ Positive Space Training – November 2019 (MUMC)

The LGBTQ+ Positive Space Training workshop is designed to increase HHS’ capacity to be a welcoming space for lesbian, gay, bisexual, trans, queer and 2-Spirit patients, staff, physicians, learners, and volunteers.

Read more

Charge Person Development Program – November 2019

Charge Person Development Program – November 2019

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Human Rights at HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Health, Safety and Wellness
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

Read more

Crucial Conversations – November 2019

Crucial Conversations – November 2019

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

Read more

No Course Found

Feb-2019

Introduction to Knowledge Translation Learning Series: Knowledge Translation in Action – February 2019

Introduction to Knowledge Translation Learning Series: Knowledge Translation in Action – February 2019

This session provides participants with an introduction to the Knowledge to Action cycle.  This knowledge translation (KT) user-friendly process was instrumental in kicking off the KT field in health in Canada. Through this highly interactive session, participants will learn:

  • How individual research studies can be condensed into a reliable and useful knowledge product

  • How knowledge products can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS

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Introduction to A3 Problem Solving Thinking - February 2019 (UCC)

Introduction to A3 Problem Solving Thinking - February 2019 (UCC)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

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Mar-2019

Experience Based Co-Design: A Quality Tool - March 2019

Experience Based Co-Design: A Quality Tool - March 2019

Experience Based Co-Design is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience.

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Introduction to A3 Problem Solving Thinking - March 2019 (JH)

Introduction to A3 Problem Solving Thinking - March 2019 (JH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Financial Workshop for Managers: Managing Your Cost Centre – March 2019

Financial Workshop for Managers: Managing Your Cost Centre – March 2019

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

Read more

Apr-2019

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence –April 2019

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence –April 2019

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions

Read more

Introduction to A3 Problem Solving Thinking – April 2019 (HGH)

Introduction to A3 Problem Solving Thinking – April 2019 (HGH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Introduction to A3 Problem Solving Thinking – April 2019 (MUMC)

Introduction to A3 Problem Solving Thinking – April 2019 (MUMC)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

LEAN Yellow Belt - April 2019

LEAN Yellow Belt - April 2019

A two-day interactive workshop that uses simulation and other hands-on activities to teach participants how to complete process improvement in a healthcare environment.

The sessions are Power Point-free, experiential, and conducted in a non-traditional classroom setting that follows the full process improvement change cycle. Learners are given the opportunity to practically apply the Lean tools in a safe environment.

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Healthcare Financial Management - Part 1 - April 2019

Healthcare Financial Management - Part 1 - April 2019

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded.  Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

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May-2019

Introduction to A3 Problem Solving Thinking – May 2019 (KING)

Introduction to A3 Problem Solving Thinking – May 2019 (KING)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Introduction to A3 Problem Solving Thinking – May 2019 (JH)

Introduction to A3 Problem Solving Thinking – May 2019 (JH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Financial Workshop for Managers: Manging Your Cost Centre - May 2019

Financial Workshop for Managers: Manging Your Cost Centre - May 2019

This program will provide managers with the information and tools they need to manage their cost centres.  It will build knowledge about compensation (including sick, overtime and modified work), staffing models and the impact that staffing changes can have.

Read more

Caring for Patients with Challenging Behaviours – May 2019

Caring for Patients with Challenging Behaviours – May 2019

A course designed to enhance your ability to understand/manage patients displaying challenging behaviours related to brain injury or cognitive impairment resulting from a medical condition.

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Jun-2019

Healthcare Financial Management - Part 2: Understanding Case Costing- June 2019

Healthcare Financial Management - Part 2: Understanding Case Costing- June 2019

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

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Introduction to A3 Problem Solving Thinking – June 2019 (HGH)

Introduction to A3 Problem Solving Thinking – June 2019 (HGH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Introduction to A3 Problem Solving Thinking – June 2019 (SPH)

Introduction to A3 Problem Solving Thinking – June 2019 (SPH)

Continuous Quality Improvement (CQI) is a system that introduces processes and tools to ensure those closest to the work are empowered to improve it. One of the goals of CQI is that everyone, everywhere in the organization is able to call out and solve problems that occur in their daily work using a standardized, scientific approach to problem solving.

This approach is called A3 Problem Solving or “A3 Thinking”. It can be used for problems of all sizes and involves finding and tackling the root cause of the problem.

Read more

Sep-2019

Healthcare Financial Management - Part 1 - September 2019

Healthcare Financial Management - Part 1 - September 2019

This course will cover the healthcare provincial landscape with a focus on how hospitals in Ontario are funded.  Funding will be discussed from a historical perspective, including the recent Health System Funding Reform (HSFR) changes.

Read more

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action (Session 1)-September 2019

Introduction to Knowledge Translation Learning Series Knowledge Translation in Action (Session 1)-September 2019

This session provides participants with an introduction to knowledge translation (KT) and the Knowledge to Action cycle. This cycle was instrumental in kicking off the KT field in health in Canada. Through this highly interactive session, participants will learn:

  • How individual research studies can be condensed into a reliable and useful knowledge products

  • How knowledge products can be integrated and used in clinical and hospital practices to improve outcomes for patients and improve outcomes at HHS

Read more

Introduction to Personality Dimensions – September 2019

Introduction to Personality Dimensions – September 2019

Course that focuses on highlighting your values and strengths, and reinforces these in a positive framework. It build the grounds for an atmosphere of mutual understanding and respect; increases communication; and creates strong relationships within the work environment and beyond

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Oct-2019

LEAN Green Belt - October 2019

LEAN Green Belt - October 2019

An interactive program that uses simulation to teach participants how to improve processes within a healthcare environment.

Read more

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence –October 2019

Introduction to Knowledge Translation Learning Series: I Have Ten Minutes to Find Some Evidence –October 2019

This session provides participants with a brief overview of key sources to quickly find reliable synthesized research evidence (e.g., systematic reviews, clinical practice guidelines) to answer your questions

Read more

Nov-2019

Healthcare Financial Management - Part 2: Understanding Case Costing - November 2019

Healthcare Financial Management - Part 2: Understanding Case Costing - November 2019

Part 2 of this course will focus on understanding the MIS Guidelines that all Hospitals are required to use to report to the Ministry of Health and Long Term Care in terms of their financial and activity related data (external reporting), how documentation and coding classify patients into categories for costing, and how patient level Case Costing occurs using the MIS Guidelines, Ontario Case Costing Guidelines (OCCI), fiscal hospital trial balance, health records coded and abstracted information, and the hospital’s patient care tracking systems.

Read more

Apr-2019

Introduction to Mindfulness - April 2019

Introduction to Mindfulness - April 2019

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Leading Mindfully in High Stress/High Trauma Environments – April 2019

Leading Mindfully in High Stress/High Trauma Environments – April 2019

This program combines the wisdom of mindfulness with evidence-based tools that foster resilience, compassion and purpose.

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Jun-2019

Introduction to Mindfulness - June 2019

Introduction to Mindfulness - June 2019

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Sep-2019

Introduction to Mindfulness - September 2019

Introduction to Mindfulness - September 2019

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

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Oct-2019

Finding Clarity and Balance in Work and Life (MBSR) Oct. 2019

Finding Clarity and Balance in Work and Life (MBSR) Oct. 2019

This course focuses on self-discovery and personal resilience through experiential learning in a supportive setting. Each session includes a variety of mindfulness practices, reflective exercises and small group discussions on how to apply mindfulness to everyday life.

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Nov-2019

Introduction to Mindfulness - November 2019

Introduction to Mindfulness - November 2019

This 2-hour workshop will provide you with a basic understanding and experience of mindfulness, an evidence based practice that promotes personal wellness and professional resiliency.

Read more

Leading Mindfully in High Stress/High Trauma Environments – November 2019

Leading Mindfully in High Stress/High Trauma Environments – November 2019

This program combines the wisdom of mindfulness with evidence-based tools that foster resilience, compassion and purpose.

Read more

One Day Silent Retreat  - November 2019

One Day Silent Retreat - November 2019

A day-long retreat that provides the opportunity to deepen your mindfulness practice, develop emotional resiliency through self reflection and develop effective strategies for self regulation and stress management.

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