Based on over 30 years of research in healthcare team performance, this self-paced e-course offers those who lead healthcare teams the tools they need to ensure their team performs at its best through COVID-19 and beyond.

With 25 modules, videos of varying lengths, a complete tool-kit, and team assessments, learners can choose where to focus their attention based on their team's specific needs.

The program includes 2 private, confidential coaching sessions with an OD Specialist (to be scheduled at a convenient time)

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.

This program offers practical, proven techniques for improving team performance in health care.

Healthcare teams that consistently demonstrate exceptional care/service and create a positive, engaged staff experience (even in times of change), demonstrate a core set of team practices that make all the difference to a team’s performance and the quality of care/service they provide.

During this intensive program you will gain simple but powerful tools to build the energy and momentum needed within your teams to perform and thrive in the turbulent, ever changing world of healthcare.

The Centre for People Development is pleased to invite Physicians to this special offering of Crucial Conversations - a program that focuses on engaging in healthy dialogue, taking action and achieving results.

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

A program that equips you to have crucial conversations, engage in healthy dialogue, take action, and achieve results. Taught worldwide, this course has a proven impact on productivity and teamwork.