Course Details

What is A3 Thinking? – September 28, 2021 (Mini Session)

Do you see opportunities for improvement in your work environment? Learn how A3 thinking can help. Using a scientific thinking approach, you and your team can set the groundwork for success in quality improvement.

Date Learning Hours Non-HHS Fee($) HHS Fee($) CCHL Fee($) Location
2021/09/28 1 100 0 100 Zoom (address provided after registration)

Date: 28-09-2021 Afternoon

Course Description:

Date(s): Tuesday September 28, 2021

Time(s):  1:00 pm - 2:00 pm

Location: Zoom (address provided after registration)

Technical Requirements:

  • Computer with audio and video capability
  • Computer capability to link outside of Citrix


Target Audience:

All HHS Staff and Physicians interested in learning a new problem solving tool.

Learning Outcomes:

After this course, you will have an understanding of quality improvement questions to ask, such as:

  • What problem are we trying to solve?
  • Did we get to root cause?
  • How will we know that this change is an improvement? 

Tool(s) that will be shared

  • 8 Wastes list
  • A3 template


Faculty Team:

CQI Coaches from the Hamilton Health Sciences Quality and Value Improvement Team

LEADS Domain: Engage Others / Achieve Results

Learning Hours: 1.0

Course Fee

HHS Staff and Physicians: FREE
Non-HHS: N/A*

*Not currently offered to people outside of HHS. To express interest in attending future offerings, email