Engaging in Difficult Conversations (Mini Session) September 14, 2021
Conflict is a natural part of life and can have both positive and negative impacts. Having the skills to manage workplace conflict effectively is vital to success. This interactive course provides practical strategies for responding to conflict in the workplace, and will help transform conversations, attitudes, behaviour and outcomes.
Date: 14-09-2021 Morning
Date: Tuesday September 14, 2021
Time: 11:00 AM to 12:00 PM
Location: Zoom (address provided after registration)
This course is open to all staff, physicians, and volunteers.
Ash Nong, Organizational Development Specialist, Hamilton Health Sciences
At the end of this course you will be able to:
- Understand self and how they engage in conflict;
- Face conflict with greater confidence; and,
- Develop and use effective strategies to resolve conflict in the workplace.
Tool(s) that will be shared
Learning Hours: 1
Theme: Conflict Resolution, Communication (Leadership)
Cost (HHS Staff and Physicians): $FREE
Cost (Non-HHS): Not applicable
Cost (CCHL): Not applicable