Engaging in Difficult Conversations (Mini Session) August 24, 2021
Conflict is a natural part of life and can have both positive and negative impacts. Having the skills to manage workplace conflict effectively is vital to success. This interactive course provides practical strategies for responding to conflict in the workplace, and will help transform conversations, attitudes, behaviour and outcomes.
Zoom (address provided after registration)
Date: 24-08-2021 Morning
Date: Tuesday August 24, 2021
Time: 11:00 AM to 12:00 PM
Location: Zoom (address provided after registration)
This course is open to all staff, physicians, and volunteers.
Ash Nong, Organizational Development Specialist, Hamilton Health Sciences
At the end of this course you will be able to:
Understand self and how they engage in conflict;
Face conflict with greater confidence; and,
Develop and use effective strategies to resolve conflict in the workplace.
Tool(s) that will be shared
Learning Hours: 1
Theme: Conflict Resolution, Communication (Leadership)
Cost (HHS Staff and Physicians): $FREE Cost (Non-HHS): Not applicable Cost (CCHL): Not applicable
As individuals and teams in healthcare, we are called upon each and every day to bring our best to deliver outstanding care in a compassionate way. An enabler of this is our commitment to lifelong learning. The Centre for People Development is yet another way we are demonstrating this commitment.