Course Details

Leading High Performance Teams - September 2021

This program offers practical, proven techniques for improving team performance in health care.

Healthcare teams that consistently demonstrate exceptional care/service and create a positive, engaged staff experience (even in times of change), demonstrate a core set of team practices that make all the difference to a team’s performance and the quality of care/service they provide.

During this intensive program you will gain simple but powerful tools to build the energy and momentum needed within your teams to perform and thrive in the turbulent, ever changing world of healthcare.

Date Learning Hours Non-HHS Fee($) HHS Fee($) CCHL Fee($) Location
2021/09/23 8 0 0 0 Zoom (address provided after registration)

Date: 23-09-2021 Morning

Date: 30-09-2021 Morning

Date: 07-10-2021 Morning

Date: 14-10-2021 Morning

Course Description:

LEADS Domain: Engage Others, Achieve Results

Learning Hours: 8.0

Cost (HHS Staff and Physicians): $Free
Cost (non-HHS): N/A
Cost (CCHL): N/A

Date & Time:

September 23, 2021: 9:00 am – 11:00 am
September 30, 2021 : 9:00 am – 11:00 am
October 7, 2021 : 9:00 am – 11:00 am
October 14, 2021 : 9:00 am – 11:00 am

* Your registration includes all 4 components of this program, a MSOutlook meeting request will be sent out for each of these dates*

Location: Zoom (address provided after registration)

Technical Requirements:

  • Computer with audio and video capability
  • Computer capability to link outside of Citrix

 Faculty Team:

Deb Rakonjac, Organizational Development Specialist, Hamilton Health Sciences
Sarah Thompson, Organizational Development Specialist, Hamilton Health Sciences

Target Audience:

Those who lead healthcare teams, both clinical and non clinical


Apply a core set of team practices team to:

  • Build morale and engagement
  • Develop greater trust and respect
  • Reduce conflict and improve communication
  • Build the team’s accountability for their own effectiveness
  • Spend less time on team issues
  • Increase productivity and reduce errors