Course Details

Developing, Writing and Implementing Policy, Procedure and Guideline Documents for HHS – May 2020

The process of developing and writing healthcare policy can be a very daunting task.  This program will assist participants with the development, writing, templates and approval process to move a document through from inception to completion

Date Learning Hours Non-HHS Fee($) HHS Fee($) CCHL Fee($) Location
2020/05/20 8 0 0 0 Main Street West Urgent Care Centre, CFPD Classroom

Date: 20-05-2020 Morning

Date: 03-06-2020 Morning

Course Description:

LEADS Domain: Achieve Results

Learning Hours: 8

Cost (HHS Staff and Physicians): Free

Cost (Non-HHS): N/A (Not currently offered to people outside of HHS.  To express interest in attending future offerings, email

Date: Wednesday’s  May 20 and June 3, 2020

Time: 8:30AM - 12:30PM

Location: Main Street West Urgent Care Centre, CFPD Classroom

Faculty Team:

Pam Hewitson, Manager, Authorizing Mechanisms, Policy, Document Management (AMPDM)- HHS
Natalie Butter, HHS Policy Specialist

Target Audience:

Any HHS Staff involved in developing, reviewing, updating policies and procedures on behalf of their department, program or corporate committee. 

  • Writers who must standardize policies and procedures in formal documents

  • Managers and supervisors of policy-writing groups


  • Determine when a situation requires a policy or a procedure, and when neither is appropriate

  • Prepare a document analysis

  • Describe and follow the path of a document through the approval process

  • Identify the sections of a typical policy and a typical procedure

  • Explain the fundamentals of policy and procedure writing – from content research to content verification – to ensure professional documentation and ensure “best practice meeting standards”  

  • Compete a draft policy (one you are working on or scenario based) that follows the principles of policy writing

  • Organize and format policies and procedures for high usability

  • Encourage “buy in” to policies and procedures

Special Course Features:

Participants are asked to come prepared to work on their current policy work.  For those not currently working on a policy, a case scenario will be provided.


MAINTENANCE OF CERTIFICATION:  Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 7.5 Category I credits toward their maintenance of certification requirement.