Experience Based Co-Design: A Quality Tool - January 2019
Experience Based Co-Design is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience.
Date: 30-01-2019 All Day
Experience Based Co-Design is a quality tool that provides a structured approach bringing patients, families and staff together to co-design better care delivery processes and environments, drawing from patient, family and staff lived experience. Developed in England, Experience Based Co-Design (EBCD) is an innovative, meaningful and accessible technique, which empowers patients and staff to make changes that will improve healthcare delivery.
This is a complementary tool to other quality improvement methods such as LEAN, and will be an expectation in our next Accreditation cycle.
LEADS Domain: Enhanced Performance
Learning Hours: 5.5
HHS Staff and Physicians: $75
Date(s): January 30, 2019
Time(s): 8:00AM - 3:30PM
Location(s): One James Street N, Hamilton, ON; Room 213
Suzanne Fletcher, Patient Experience Specialists, Hamilton Health Sciences
Tina Petrelli, Patient Experience Specialist, Hamilton Health Sciences
John Terpou, Patient Experience Specialist, Hamilton Health Sciences
Staff and physicians who will lead quality initiatives and unit based improvement projects
Individuals who will support/lead Accreditation teams
CQI units and others working on improvement opportunities through A3 problem solving
At the end of this session you will be able to:
Explain the value of using EBCD to better understand the patient, family and staff experience
Recognize how EBCD compliments CQI methods and tools
Practice applying EBCD concepts and tools for quality improvement initiatives and further build quality improvement skill sets
Use structured tools to easily engage patients and families in quality improvement for CQI initiatives.
Identify opportunities for integrating program concepts and tools into their improvement work
Support teams in meeting Accreditation standards which encourage co-design processes and environments
Special Course Features:
Continental breakfast and sign-in at 8:15AM.