Course Details

Charge Person Development Program – May 2019

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

Overview: Understanding HHS
Human Rights at HHS
Conflict Resolution in Healthcare
Personality Dimensions
Engagement at HHS
Health, Safety and Wellness
Dealing with Difficult People
Patient Safety at HHS
Your Ongoing Development and Accountability

Date Learning Hours Non-HHS Fee($) HHS Fee($) CCHL Fee($) Location
2019/05/29 20 0 0 0 Main Street West Urgent Care Centre, CFPD
Sessions:

Date: 29-05-2019 All Day

Date: 30-05-2019 All Day

Date: 31-05-2019 All Day

Course Description:

LEADS Domain: Lead Self

Learning Hours: 19.5

Cost (HHS Staff and Physicians): Free

*Those who register but fail to attend without contacting the Centre for People Development will be assessed a $25 "no-show" fee.

Cost (non-HHS): N/A 

Date: May 29, 30 & 31, 2019

Time: 9:00AM - 4:30PM*

*On Day 2 (May 30) nurses must stay until 4:45 PM

 

Location: Main Street West Urgent Care Centre, CFPD

Faculty Team:

Mary Anne Sersen, Organizational Development Specialist, Hamilton Health Sciences
Jane Hastie, Human Rights and Diversity Specialist, Hamilton Health Sciences
Kirsten Krull, VP Inter-Professional Practice & Chief Nursing Executive, Hamilton Health Sciences
Erica Caspersen, Healthy Safety and Wellness Program Development Specialist, Hamilton Health Sciences
Patient Safety Specialists Team Representatives, Hamilton Health Sciences

Target Audience:

Individuals in a Charge or Unit Leader role

Description:

The Charge Role Development Program focuses on learning about and practicing key leadership behaviours that are necessary for individuals in a charge role. This program may complement unit-specific orientation in some instances. Topic areas for workshops and sessions include:

  • Overview: Understanding HHS

  • Human Rights at HHS

  • Conflict Resolution in Healthcare

  • Personality Dimensions

  • Engagement at HHS

  • Health, Safety and Wellness

  • Dealing with Difficult People

  • Patient Safety at HHS

  • Your Ongoing Development and Accountability

 

CQI Learning:

Highly Recommended for:

  • Frontline staff in a charge role

 

 

Objectives:

During this course you will:

  • Increase self-awareness and self-management

  • Enhance understanding about the behavioural expectations of being in a charge role

  • Broaden understanding about HHS beyond the unit level

  • Network and learn with and from others at HHS who are in a charge role position

 

Outcomes:

Each workshop and session has its own set of learning outcomes.

At the end of this you will be able to:

Create a Personal Ongoing Accountability and Development Plan to maximize this development experience and create intentional opportunity to engage with their manager in the follow-up

 

Special Course Features:

The design of this program is for learning to be as experiential as possible. Registrants:

  • complete self-assessments in Personality Dimensions and Conflict Resolution Style Preference

  • participate in small groups to work through activities and case studies

  • network with one another to learn from each other

 

Required Pre-Work

Registered participants must complete an online Personality Dimensions Assessment one week prior to the first day of the program. The pre-work is mandatory for participation in the program.

 

Accreditation:

MAINTENANCE OF CERTIFICATION: Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 19.50 Category II credits towards their maintenance of certification requirement.